Mechanical Bull Riding on Linked In?

bull ridingHow important is your Linked In profile picture? Well, I would say that it projects to your professional network and to prospective employers who you are, what you think of yourself and of course how you want to portray yourself. Is there a right or wrong picture to put up?

Well obviously, a picture of you intoxicated being led out of a bar by your friends is probably not the picture to post. The one of you riding a mechanical bull? Probably not the right one either …. Unless of course you are applying for a job with the rodeo and then I would suggest you picture yourself riding a real bull! The selfie of yourself? Nope. Not that one either.

Do you need to be a in a suit and tie? I’m not. I never wear a suit so why would I put a picture up of me in one? Be relevant and be real!

Why am I bringing this up now? Well, during the course of my recruiting efforts recently, I had reason to look up someone on Linked In (who applied but didn’t bother to attach a resume as requested – another pet peeve of mine). His picture? Him sitting on one of the cow sculptures in the TD Centre here in Toronto. Why? Is that relevant to what he does? Did he design the sculpture? Now that would be cool! But, alas, he did not.

Some simple dos and don’ts:

1. Take the time to use a good picture of yourself. If you are a professional, spend some $$ and have a professional head shot taken.

2. Don’t have the $$ – quick, go to Sears before they close and have a picture taken there (like your mom used to take of you when you were little).

3. Don’t have anything distracting in the background. One of my students used a great picture of himself but with a clock in the background. It was distracting. There’s still a fellow on Linked In with a picture of himself next to a lamp that’s bigger than he is. Great idea if you’re in the lamp business. Not so great if you’re not!

4. Don’t crop a picture of yourself and leave your friend’s hand on your shoulder. Random hand shots look amateurish.

5. And please, please, please……..don’t post a picture that’s years and years old. I once looked someone up so I’d know what he looked like when I met with him later that day. The picture turned out to be about 15 years old and I didn’t recognize him. Why do that?

Now go check out your picture and see how it rates!

Effort = Results

effortInteresting e-mail I got this morning via Linked In from a woman who works in marketing and was looking to work in my marketing department.

Now, as many of you know, I head up a boutique HR consulting practice focused on talent acquisition, career transition and career coaching. One look at my profile or my website and you’d know that I probably do not have a ‘marketing department’.

Yet this woman chose to reach out to me as follows:
My name is [name omitted of course] and I am currently looking for career opportunities in the marketing department.

I am a marketing professional with over 10 years of experience in the telecommunications market and as a Marketing Manager for [company name omitted], I have worked in the following areas: competitive intelligence, budget, pricing and product / promotions.

I look forward to meeting with you to discuss job opportunities. If you would like to get in touch, you can contact me via (647) XXX-XXXX or name@hotmail.com.

Best regards,

Rather than delete it, I did choose to respond, putting on my coaching cap to help her out and suggesting that the very best way to find a new opportunity to start with research and know the companies that have marketing departments, then the companies you might want to work for, who is in them and reach out. A targeted job search is much more effective than random e-mails to people with no real connection to what you do.

As I told my Career Planning and Development class just yesterday, it’s about quality and not quantity. Hope she heeds my advice, sits down, plans her job search strategy and works her plan. The amount of time and effort she puts into her targeted search will equal the amazing job that comes out of it!

Performer? Non-performer? Take my weather test!

snowHow do you tell the high performers from the non-performers? Well, a great barometer in the winter months here in Canada is the weather. Canadians love to talk about the weather..almost as much as Floridians do!

Today is a horrible day – weather wise. 10-15 cms (whatever that is in inches) expected and the roads are a mess. I have an interview with a candidate at 10:00 downtown which is usually a 45 minute commute by mass transit (we call it the TCC – or ‘the better way’ here in Toronto). Driving would be 20 minutes outside of rush hour. But, I have a full day of meetings and a class to teach later this afternoon so bus and train it is.

Let’s see, 10:00 meeting, horrible weather, what time should I leave? For those of you who said 9:00, you would be wrong. I left just after 8:30 knowing that a bus was due to come to my stop in 4 minutes and again in 5 minutes (I have that app; it’s usually awesome). Well, not today. 30 minutes later the bus arrives, packed, and proceeds to stop at nearly every stop. Then the trains were delayed (they are underground so why???).

Well, I got to my meeting exactly at 10:00 (which is actually late in my books!). Candidate? He emailed me at 9:50 to say he couldn’t make it because he was delayed coming in by the weather – and he lives downtown!!!

These things happen…I know they do. But if I had an interview at 10:00 I would have left with plenty of time to spare. And with this weather, I would have slept in the lobby of the building where the interview is being held (well, maybe not).

Think I rescheduled him? Well, I plan to but now it’ll be a phone interview. He better ace it!

Are you paying attention?

aying attentionYou’re looking for a new opportunity. You see the PERFECT role posted on Linked In. Boy are you ever excited. The company is great! Just what you want! A collaborative, entrepreneurial working environment. The responsibilities look amazing. And the qualifications – geez you’ve got them all – in spades!

It’s perfect! It’s ideal! You are so excited!

What do you do? Well, they tell you exactly what to do!

Send a cover letter and your resume to an e-mail address. Easy as pie. What could go wrong?

What do you do? Hit ‘apply’ and that’s it. What does the recruiter get? Does she get a cover letter and resume like she’s asked? Nope. She gets an e-mail with a link to your profile.

Now, I’m pretty liberal. I’m an ‘outside the box thinker’ and can make decisions and hire without a piece of paper. I’m not fussed if our conversation is without a resume. I know what to ask to get the information I need.

But, geez, I asked you for a resume and cover letter. If you can’t follow those simple directions, what will you do when you are on the job. Or is it that you just don’t care? Are you thinking “They ask for a resume and cover letter but it’s too much work. I’ll just click ‘apply’ and get the job?”

If I’m feeling generous and have the time, I might look at your profile. But it better be awesome. It better tell me everything I want to know. Oh, and if I call you for an interview. You best have a great reason for NOT doing what I asked!

Are Search Firms Your Ticket To Your Next Great Job?

search firmsAn interesting article crossed my desk today on finding the right ‘recruiter’ to help you land that next great job. http://www.forbes.com/sites/jacquelynsmith/2013/12/11/how-to-land-and-ace-an-informational-interview/

Many folks, especially those who have been gainfully employed for a long time and don’t realize the job search landscape has changed, think calling up a bunch of search firms, inundating them with their resumes and sitting back while they find them their next job will work.

I’m here to tell to tell you it will not. Unless you are a c-suite executive or someone with a unique and in demand skill-set who can work closely with one of the large big-five search firms because large corporations go to them for the very senior or specialized roles, this will not work for you. There are still some positions for whom search firms work – clerical and administrative and IT to name two. However, for most of the roles these days, it takes YOU to take the reins of your search and find that next great job. In fact, I would argue this has always been the better way.

With the emergence of on-line job boards (which, by the way, are falling out of favour) and the surge in Linked In users as well as companies catching on to hiring ‘sourcers’ (recruiters who dig deep to ‘source’ great talent for them), search firms are finding it very hard indeed to stay relevant.

My advice:
1. When conducting a job search DO YOUR HOMEWORK! Know what you want and what you don’t want. Know what you’re good at and what you’re not. Know the environment in which you thrive and the one that makes you want to call in sick. Know the companies that excite you and the ones you want to avoid. That’s your starting point.

2. Ensure your Linked In profile is fully optimized. Recruiters use Linked In all the time! After all, it’s a professional network. Have an optimized profile, be active and don’t be afraid to connect with people at companies of interest to you. Build your network, make connections, ask for those informational sessions to learn more about the people, their careers and their companies.

3. Troll the job boards. Set up alerts. While I don’t think this is the most productive use of your time, heck you’ve got time now so use it. When you see a job, don’t just flip your resume. Ensure it is customized to match the job and that your cover letter is more than just ‘here’s my resume.’ Then find out who you know in that company. Who you can connect with. How you can get your resume to stand out even further from the pack.

4. Like No. 2 above, network, network, network. Reach out to everyone you know, everyone you’ve worked with, anyone who can help you reach your final goal – landing a job. I don’t mean you should stand on a corner and hand out your business card (and you should have one by the way – check out www.vistaprint.ca) but let people know you are looking, what you are looking for and don’t be afraid to ask for introductions.

5. Research search firms. They are there and some are very, very good. Ask your former colleagues who they recommend. If you see jobs of interest on line and they have been posted by a search firm, reach out to that search firm. Just do not spread yourself to thin. You don’t want your resume going to a potential employer from 6 different search firms. And you don’t want your resume sent to a potential employer without your permission in advance. Very often search firms work on contingency basis – they only get paid if they place someone. If you send your resume to the company (no cost to the company) and then a search partner does the same (maybe just before you), the company is on the hook to pay a fee when they could have landed you for free. Worse, they could eliminate you from contention to avoid the fee (I’ve done that! Believe it!)

The article is good in that it advised you not to just hit the big search firms. In this instance, smaller may be better. A boutique firm may work harder for your business and have stronger relationships with their clients – the companies you want to work for.

And remember, it’s a two-way street. You want to interview the firm before you ask them to act on your behalf. Who are their clients? What roles have they closed in the last 6-12 months? How do they operate? What are they like? What demonstrates their honesty and their integrity? Make sure you get a good feeling about them in general and with the person who will be representing you.

I believe a shoddy firm represents shoddy candidates….don’t be one of them. Beware and be informed.

How important are YOUR questions when you are being interviewed?

interview questionOften clients ask me if it’s important to have questions to ask the interviewer. Well, it’s very important because (1) it shows your interest and (2) you MUST want to know more. Right? They then ask me to give them questions to ask. Well, it’s not quite that easy. Each role is different. Each company is different. What’s discussed during the interview varies. The very worst thing you can do? Ask a question that’s already been addressed during the interview. It shows (1) you weren’t really listening (i.e. poor listening skills) and (2) you are just asking questions you’ve brought with you regardless of what transpired during the interview.

But, as I know so many of you are gearing up for that next great opportunity now that it’s a fresh, new year, here are some questions I would consider asking. And remember, it’s okay to bring a list of typed questions with you (in your portfolio along with copies of your resume and that job description), just don’t ask them all!!!!

1. The job description lists a long list of qualifications for this role. What qualifications are most important to you?
2. What keeps you up at night? (In other words, what worries the interviewer that you might be able to address as soon as you come into the role?)
3. What brought you to this company?
4. Why is this position available? (You want to know if it’s a newly created role or if your predecessor quit [why?], was terminated [again, why?] or was promoted [nice!]
5. If I get this position and we are sitting here a year from now conducting my performance review, what will I have accomplished to have received an ‘exceeded expectations’ rating?
6. What are the next steps in the process and when can I expect to hear from you?

There are many others and tons you can find on-line. Of course, the more specific you are, the better. If the company is committed to continuous learning for their staff (or so they say on their website), ask for examples of their commitment in this area. If they are committed to the environment or volunteerism or something else that is important to you, ask for examples of how they walk the talk. And please don’t ask how many vacation days there are, what the sick policy is, if you can carry over sick time, if they would consider you working from home when your kids are sick, how quickly you will be promoted, what the maternity leave benefits are, etc. Leave that for the negotiation part after you’ve been offered the position. Let them fall in love with you first.

Remember, the interview is a two-way street. You want to learn as much as you can about the role, the company and the employees so you can decide if it’s the right fit for you. It’s not just about the company looking for the right candidate.

I would love to hear from you. What are your favourite questions to ask of potential employers?

Fire in the Belly

hire skillSo often now we see so many highly skilled, highly educated people looking for their next great opportunity. It is so difficult to distinguish one from the other…at least on paper. Fewer jobs = more kids going back for further education. Students are graduating from colleges and universities and continuing with their studies because they just can’t find jobs.

I often say that the very best way to find a job (and land it!) is to be clear on who you are and what you do and what differentiates you from the other hundred people applying (if you’re lucky; often it’s hundreds – plural!)

But, looking at it from the other side (and , as a consultant who does a fair amount of hiring for my clients), it is hard to distinguish one candidate from another when they are all equally educated and trained. Sometimes you can distinguish the stars who will be high performers right out of the gate. Awesome resume – clear, clean, crisp, concise. Lots of achievements and certainly results oriented. The words in the cover letter leap off the page and leave you wanting to learn more about this candidate. I must meet this candidate!

But, what if that perfect candidate doesn’t pop out at you? Or what if you have so many highly trained candidates to choose from? Well, the reality is, if you have several candidates who can certainly do the job and have the skills, education and experience you need – the deciding factor will always be ‘fit’. Come on, with a ball of clay the most talented people can craft anything. But you have to have that ball of clay to start with.

You have to be looking for that raw talent. You have to be looking for that person who will really make a difference in your organization. They really need to ‘fit’ in with the organization. Do they have the drive, the motivation, the passion – the burning desire to work for you and with you to help your organization meet its goals and objectives?

When I first joined CPPIB all those years ago, one of the hiring managers (kudos to you Henry Kim!) said he wanted candidates with ‘fire in the belly.’ It’s even truer now.

You can train skill – you need to hire character.

Three True Interview Questions

A loveI recently had a chance to meet with a career advisor from George Brown College Career Services – James Vandervoort – who comes into my Career Planning and Development class each term to talk about all of the wonderful services they provide.

He showed me an article he had pinned to his bulletin board (from Forbes, 4/27/2011) http://www.forbes.com/sites/georgebradt/2011/04/27/top-executive-recruiters-agree-there-are-only-three-key-job-interview-questions/ which said that top executive recruiters agreed that there were only three true job interview questions.

Know what they are? Can you guess? Well, accordingly to this blurb, they are:

1. Can you do the job?
2. Will you love the job?
3. Can we tolerate working with you?

It asked us to think back to every question we’ve ever posed to others or had asked in a job interview and how they were a subset of a deeper in-depth follow up to one of these key questions. No matter how they are phrased, they are merely a variation of STRENGTHS, MOTIVATION and FIT.

I guess I might have to agree although I would never ask the three in this manner (but wouldn’t that be fun?). We really do want to know if the person can do the job and often ask numerous questions about what they’d done in the past (as key indicators of what they will do in the future), what motivates them (although many, many inferior recruiters don’t seem to care about a person’s motivation) and the candidates ‘fit to the team’ (certainly all the rage these days).

Too bad I’m just closing up several roles. But, the next role I recruit for, I’m going to ask it straight out “can we tolerate working with you?” It’ll be interesting to hear the responses.

What do you think?

Silence those cell phones please!

cell phoneI recently held mock interviews in my Career Planning and Development class at George Brown College and, the very first thing I told the students before they were meeting with the recruitment professionals who were going to ‘interview’ them was—–be sure to always, always, always turn off your cell phones. Don’t even put them on vibrate because that is a distraction as well. Turn them off – there is nothing more important in that moment than the interview.

I was pleased to get an e-mail last week from a student who let me know how prepared she felt for an interview she went on not long after the mock interviews. She felt better prepared and more confident. But….she forgot to turn off her cell phone and it rang during the interview. Her first thought? Me telling the class to never forget to turn off their cell phones before going into an interview.

Needless to say she was horrified. She was apologetic. She lost her train of thought and thought for sure she had blown the interview.

While it would have been a valuable lesson to say that she did not get the job, she did in fact get offered the position. So, does that mean you don’t have to turn off your phones? NO! She was lucky this time.

If you remember nothing else (firm handshake, eye contact, SOAR/STAR stories, good follow-up questions, etc.), remember this – SILENCE THOSE CELL PHONES!

What Your Brand Says About You

business cardYour business card. It’s a reflection of your professional life. It tells us who you are, what you do and how best to contact you.

But what do you do when you have lost your job and can no longer use that business card? What do you do when you are interviewing for another job, still employed but only have your current employer’s business card?

Many people choose to hand out their current employer’s business card when interviewing with a potential new employer. Do you really want the recruiter or hiring manager to call you at your current place of business? Do you really want them to call you at your desk?

My recommendation? Either don’t hand out a card (after all, your vital information is on your resume) or – better yet – have cards made up. In this way, you can be called where you want to be or e-mailed to your personal account.

But – and this is a big but – remember that the business card if a reflection of the professional you.

I bring this up because I met a man recently at an event who presented his card and said “I’d like you to have my card but don’t look at it [insert chuckle here], the phone number is wrong so I crossed it out and wrote in the right one.” I advised him to keep it, destroy the remaining ones and have new ones made up (yep, that’s me with my ‘coaching hat’ on). This is a man who is looking for his next opportunity and yet is handing out cards that are incorrect, crossed out and marked up. What does that say about him?

You can go to Vistaprint on line and have cards made up FREE (just pay about 8 bucks for shipping and handling). Pay a little more and get better card stock or glossy paper (still under 20 bucks!) Can’t wait 3-4 days to get them? Pay extra and get rush delivery or go to Staples and get them TODAY!

There is no longer an excuse for not having an accurate card that gives people your name and your contact information. If the first contact I have with you is that you made a mistake (or one was made on your behalf) and you didn’t bother to right it (except to cross it out), what does that say about the work product I can expect from you. How much do you really care if you don’t care enough to present yourself in the best light possible? Oh and guys, don’t stick them in your wallet where the corners get all bent. Ladies, don’t dump them in your purse when they get lipstick smudges (been there; done that!)

Your brand is crucial. Protect it wisely!